CONTACT US
For any questions about Foxbait products, shipping, payment and more, please email: info@foxbait.com and we will respond to you within 48 hours (not including weekends & holidays) of receipt of your email.
ORDER PROCESS
Once you process your order and payment through the site, you will receive an order confirmation. Your order will ship within 24-48 business hours, at which time; you will receive an email confirmation that includes tracking information.
SHIPPING & DELIVERY
Most orders placed before 10am PST will be processed and shipped out the same business day, however, some orders may take up to 24-48 business hours to process. Please keep in mind we do not ship Saturdays, Sundays or Holidays. Your order will be shipped via standard USPS Ground unless you select an alternative shipping method.
*all orders placed between december 20-27th will be processed within 3-5 business days and most likely ship out between december 28-29th*
RETURN POLICY
You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. If you would like to make an exchange we will begin the process once we have received the returned item. All refunds will be made upon return and inspection of the garment. You can find the return address under your receipt.
INTERNATIONAL ORDERS
All international orders are shipped using United States Postal Service First Class Mail for a flat rate of $25.00. Depending on what country you are in, packages can take anywhere from one to three weeks to arrive. To see what countries we ship to, go to the SHIPPING INFORMATION section of the CHECK OUT page and look at the drop down menu under COUNTRY. When providing address information, please try and be as accurate as possible to ensure we ship the package to the right destination. Please note that taxes and duties are not included in the check-out process and will be potentially charged upon delivery by the carrier. If you have any questions about international shipping or would like to inquire about express international shipping options, please contact us at: info@foxbait.com and we will respond to you within 48 hours (not including weekends & holidays) of receipt of your email.
PAYMENT & SECURITY
We accept Visa, Mastercard, American Express and Paypal. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorize payment, then you will be notified of this immediately at the check out stage.
SALES TAX
For all shipments sent within California, Customers are subject to pay Sales Tax at the current rate provided by the State of California.
SITE REGISTRATION
Being a registered user offers faster checkout since you will not have to re-enter your credit card or shipping and billing information. When you place an order, your information will be filled in automatically.
PRIVACY & SECURITY
We value our privacy and respect yours. Foxbait takes great care to safeguard information in our possession. Your preferences for use of your information are our highest priority. Foxbait does not share customer information outside the Foxbait brand unless it is necessary to provide you with the products available from Foxbait. Any information collected on this website will be used for fraud control, order verification or internal marketing purposes only.
DISCLAIMER, LIMITATION OF LIABILITY AND INDEMNITY
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, THIS SITE, ALL CONTENTS AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” BASIS. FOXBAIT LLC DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. FOXBAIT LLC DOES NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THIS SITE OR ITS SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. ALTHOUGH FOXBAIT LLC ENDEAVORS TO PROVIDE ACCURATE INFORMATION, IT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE ACCURACY OR RELIABILITY OF INFORMATION ON THIS SITE. YOUR USE OF THE SITE IS AT YOUR OWN RISK. FOXBAIT LLC NOR ITS AFFILIATED ENTITIES OR CONTENT PROVIDERS SHALL BE LIABLE TO ANY PERSON OR ENTITY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR OTHERWISE), INJURY, CLAIM, OR LIABILITY OF ANY KIND OF CHARACTER WHATSOEVER BASED UPON OR RESULTING FROM YOUR USE OR INABILITY TO USE THIS SITE, OR ANY INFORMATION OR MATERIALS PROVIDED ON THE SITE. FOXBAIT LLC IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE OR ANY MATERIALS ON THE SITE, OR WITH ANY OF FOXBAIT LLC TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU AGREE TO IDEMNIFY, DEFEND AND HOLD HARMLESS FOXBAIT LLC, ITS SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DISTRIBUTORS, VENDORS AND AFFILIATES FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, DEMANDS, LIABILITIES, COSTS OF EXPENSES, INCLUDING RESAONABLE ATTORNEYS’ FEES, RESULTING OR ARISING OUT OF YOUR BREACH OF ANY OF THESE TERMS OF USE.
